Newcomer Support Program Coordinator
(32 hours per week)

Job Openings

ACCM offers by and for programming, and therefore encourages people living with or affected by HIV or hepatitis C to apply for this position. We also encourage people who are queer, trans, Black, Indigenous, people of colour and/or living with a disability to apply, to represent the many communities that we serve and to ensure diverse perspectives and practices.

AIDS Community Care Montreal (ACCM) is looking for a Newcomers Support Program Coordinator to join our team! ACCM is the only English-speaking community organization that offers prevention and support services to people living with or affected by HIV and/or hepatitis C in Quebec. We work in collaboration with our many communities to build a compassionate and caring response to HIV and hepatitis C and do education work that equips people with the knowledge and skills needed to make informed decisions around their sexual health.

The main objective of the Newcomers Support Program Coordinator position is to provide support, information, and resources to migrants, refugees, and newcomers living with and/or affected by HIV and Hepatitis C in order to facilitate their settlement process in Montreal and their access to health care. The Coordinator is also responsible for implementing programs that prevent HIV and hep C transmission, break isolation amongst migrants living with HIV, reduce stigma, and promote their inclusion at ACCM.

The MRP Coordinator will:

  • Manage case files for members who are migrants/refugees/newcomers and have needs specifically relating to their immigration process, including:
    • Support migrant, refugee and newcomer membership in navigating healthcare systems (access to a doctor, treatment, RAMQ, etc.) and provide accompaniment as needed;
    • Facilitate the intake process for new members and assess their individual needs to ensure appropriate support and follow up;
    • Refer members to ACCM’s Support Services Team for individual counselling, psychosocial
    • support or group activities or refer to external services as needed;
    • Refer members to external organizations, including clinics, immigration resources, and social services as needed;
  • Organize individual or group learning activities and provide information to support and facilitate newcomers’ settlement process and healthy living in Montreal;
  • Organize individual or group learning activities and provide information to build newcomers’ knowledge around safer sexual health and/or drug use and provide access to safer sex and/or drug use materials;
  • Maintain and connect ACCM with key networks of migration and refugee support service organizations and professionals;
  • Promote our programs to health professionals, community clinics, pharmacies, and various other relevant community organizations so that they will know how to refer their HIV/hep C positive clients to ACCM (promotional materials, in-person presentations and networking, etc.);
  • Collaborate with other programming staff on joint projects and activities;
  • Participate in internal and external committees as needed.

Our ideal candidate has all or a combination of the qualities and experience below:

  • Has demonstrated experience in (peer) counselling and individual intervention, support and follow up;
  • Has demonstrated experience with case management and working with a support team;
  • Has excellent in-person interpersonal skills and ability to demonstrate empathy; previous experience working with a trauma-informed approach to practice is an asset;
  • Has demonstrated experience in planning and facilitating group activities;
  • Is comfortable presenting MRP and other ACCM programs and services to external groups;
  • Is knowledgeable about HIV and immigration processes as well as navigating the healthcare system; first hand experience is an asset;
  • Has strong ties to the migrant, refugee & newcomer communities of Montreal or experience working with diverse communities with a broad spectrum of cultural backgrounds;
  • Is multilingual, at minimum, perfectly fluent in English, French, and Spanish, both written and spoken.
  • Has experience working with communities who are disproportionately affected by HIV, hep C, and other STBBIs such as queer, trans, migrant, Black, Indigenous, Latinx, and Arab communities, as well as people who use drugs;
  • Has strong knowledge of Montreal clinic, social services and community organizations (including contacts and/or previous experience)
  • Is self-motivated & willing to initiate projects and see them through;
  • Loves collaborative work and ensures proper membership case management and intake procedures for new members with the rest of the Support Services Team;
  • Has a fervent belief in harm reduction, and a proven history of practising harm reduction and anti-oppression-based interventions;
  • Is knowledgeable about sexual health, HIV, hepatitis C, STBBIs, GIPA/MEPA approaches, and the social drivers of health;
  • Believes in the organization’s mission and vision, and will act as an ambassador for ACCM to our partners and external committees.


ACCM operates from Monday to Thursday, 10:00 am-6:00 pm. The starting pay rate for this position is $20.95 per hour, 32h per week, and includes 3 weeks of paid vacation (on top of 2 weeks over the end of year break), 10 sick days per year, as well as a group health insurance plan.

How to apply?

If you are interested in this role, please send an email to William Neath (He/Him) at with “Newcomers Support Program Coordinator” in the subject line by Sunday, February 5th, 2023.

To apply, submit a cover letter, CV, and two references to the same email address by Sunday, February 12th, 2023.

We will review applications on a rolling basis and might stop the hiring process if we find our ideal candidate, so please do not wait to apply! Interviews will take place no later than the week of February 20th. Only successfully screened applicants will be contacted for an interview.