Job Posting – Support & Treatment Coordinator

Job Openings

Support & Treatment Coordinator – Temporary Position
(32 hours per week)

ACCM offers programming by and for people living with or affected by HIV/AIDS or hepatitis C and therefore encourages them to apply for this position. We also encourage people who are queer, trans, Black, Indigenous, people of colour and/or living with a disability to apply, to represent the many communities that we serve and to ensure diverse perspectives and practices.

AIDS Community Care Montreal (ACCM) is looking for a Support & Treatment Coordinator to join our team! ACCM is the only English-speaking community organization that offers prevention and support services to people living with or affected by HIV and/or hepatitis C in Quebec. We work in collaboration with our many communities to build a compassionate and caring response to HIV and hepatitis C and do education work that equips people with the knowledge and skills needed to make informed decisions around their sexual health.

The main objective of the Support & Treatment Coordinator position will be to facilitate healthcare navigation and oversee group activities for people living with HIV/Hep C, following a by and for model and GIPA/MEPA principles. The Support Coordinator will the following main responsibilities:

  • Support the Support Services Department providing intakes, holistic needs assessments and follow-up support and referrals to our HIV/hep C positive membership, including psychosocial, mental health, access to healthcare, food security, housing, employment, etc.;
  • Act as a resource for our HIV/hep C positive membership to acquire and utilize HIV treatment information, to navigate healthcare (i.e., access to care including RAMQ, physician, and treatment), and to access other health resources; 
  • Ensure the planning, creation, delivery, and evaluation of group activities, including sexual health and overall wellness (physical, mental, and emotional wellbeing; breaking isolation; building community; empowerment): weekly Diner and Discussion, monthly HIV and Aging group, women, youth, newly diagnosed groups;
  • Collaborate with other programming staff on joint projects and activities;
  • Participate in internal and external committees as needed;
  • Performs all other related tasks related to the nature of the position.

Our ideal candidate has all or a combination of the skills and experience below:

  • Degree in social work or community development; 
  • Demonstrated experience in (peer) counselling and individual intervention, support and follow up;
  • Understands the value of peer support and peer engagement, particularly in the context of GIPA/MEPA;
  • Strong understanding of self-determination, well-being and empowerment of ACCM’s membership; 
  • Empathetic and a good listener, non judgemental and open to diverse histories, lifestyles and backgrounds of our Members;
  • Conflict management skills and clear boundary settings;
  • Demonstrated experience in planning and facilitating workshops;
  • Strong data entry skills and database management utilising a Client-Member Database Program (Penelope);
  • Ability to maintain accurate records of support care to assist the Support Services Team in providing individualized care for our members, in addition to assisting in reconciliation of information for government and grant reporting;
  • Very organized and knows how to deal with multiple priorities;
  • Self-motivated & willing to initiate projects and see them through;
  • Ability to work autonomously and as part of a team.
  • Is multilingual, at minimum, perfectly fluent in English, both written and spoken, and conversational French, written and spoken;
  • Experience working with communities who are disproportionately affected by HIV, hep C, and other STBBIs such as queer, trans, migrant, Black, Indigenous, Latinx, and Arab communities, as well as people who use drugs;
  • Has a fervent belief in harm reduction, and a proven history of practising harm reduction and anti-oppression-based interventions;
  • Is knowledgeable about sexual health, HIV, hepatitis C, STBBIs, GIPA/MEPA approaches, and the social drivers of health;
  • Believes in the organization’s mission and vision, and will act as an ambassador for ACCM to our partners and external committees.


ACCM operates from Monday to Thursday, 10:00 am-6:00 pm, however this position does require working occasional evenings and weekends during group activities or events. The starting pay rate for this position is $21.37 per hour, 32h per week. This job opportunity is a 3-month temporary contract, renewable on condition of continued staffing shortages at ACCM not being resolved (10 annual sick days and 12 annual vacation days proportional to the contract duration).

How to apply? 

Please submit a cover letter, CV, and two references to William Neath (He/Him) at with “Support Coordinator” in the subject line by Thursday, September 7th, 2023.

The first round of interviews will take place no later than the week of September 11th, 2023. Only successfully screened applicants will be contacted for an interview.